Help Center

Frequently Asked Questions

Answers to the most common questions about reading, coins, Platinum, and publishing on ÍléOtaku.

How do I unlock a chapter with coins?+

Open the chapter — if it's beyond a title's free chapters, you'll see a coin-price overlay. Tap Unlock to spend coins from your balance, or watch a short ad on chapters that offer that option instead. Platinum members never see a lock on imported titles.

What does Platinum include?+

Zero ads, unlimited chapter unlocks, offline downloads, HD image quality, 5 reading themes, early access to new chapters, a custom profile tagline, and a Platinum badge across the app. See the Pricing page for the full comparison.

How do I become a creator and publish my own series?+

Visit the Creator Studio from the Navbar, activate your creator account, then use Upload New Work to submit a title for review. Our editorial team typically reviews submissions within 5-7 business days.

How do creator earnings and payouts work?+

You earn from reads, tips, and Platinum subscriptions to your published work. Earnings are calculated monthly and paid out within 15 days of month-end — track them anytime from your Creator Studio's Earnings tab.

How do I buy coins?+

Go to Pricing and choose a coin package under Buy Coins. Coins are used to unlock chapters, tip creators, boost feed posts, and spin the daily coin roulette.

I forgot my password / can't log in — what do I do?+

Use the Forgot Password link on the sign-in page to receive a reset email. If you signed up with Google, use the Continue with Google button instead of a password.

How do I change my reading theme or offline downloads?+

Open the reader toolbar's theme icon for Dark/Sepia (free) or Midnight/Sakura/Matrix (Platinum). Downloads for offline reading are available to Platinum members from any chapter's menu, and appear under your Library's Downloads tab.

How do I report a user, comment, or piece of content?+

Every profile, comment, and series page has a Report option. Reports go straight to our Trust & Safety team for review — you can also block a user directly from their profile to stop seeing or receiving messages from them.

Can I delete my account?+

Yes — go to Profile → Settings → Account and choose Delete Account. This permanently removes your profile and data; it can't be undone, so make sure it's what you want first.

How do referrals work?+

Share your referral link from your profile — when someone signs up using it, you both receive a coin bonus once their account is created.

Still need help?

Our support team is happy to help with anything not covered above.